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Knowledge Base

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23 Nov 2021
What does the “Compare” button mean?

The Compare button is seen when you open a record on the Search page or from the summary list that i

23 Nov 2021
Viewing record history

To view the history of a record of interest:On the Dashboard, click on the ‘list’ icon or directly o

23 Nov 2021
Viewing rejected records

If your request is rejected, you will receive an e-mail notification to your registered e-mail accou

23 Nov 2021
Submitting information with no internet access or poor internet connectivity

Common formats in MS Word may be downloaded, completed and submitted, duly signed, to the Secretaria

23 Nov 2021
What is “inline” record creation and how do I create a record inline?

Completion of the online “Submission form” for a specific record type may require reference(s) to ot

23 Nov 2021
How can I share my draft record?

The BCH allows you to share your draft records with other users. During the submission process, as s

23 Nov 2021
How do I delete a published record?

You can delete a published or a draft record at any time through the Submit page.Sign into the Submi

23 Nov 2021
How do I edit an already published record?

You can edit a record that you have published from the Submit page or the Search page.From the Submi

23 Nov 2021
How can I save a record as a draft?

Draft records in any category may be saved for access at a later date:In the “Submission form”, clic

23 Nov 2021
Meaning of the red asterisk (*)

The red asterisk (*) indicates that the field is mandatory. All mandatory fields must be filled befo

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