The ABS Clearing-House (ABSCH) provides various help tools to assist with website navigation and performing various tasks. Below is a list of various help materials available in the ABSCH.

The Knowledge Base  Accessible through the “Help” menu on the top navigation bar,  you will find various categories of helpful information about the ABSCH, such as introductory information about the ABSCH and the Nagoya Protocol, as well as detailed walkthrough on how to perform specific clearing-house tasks. 

Step-by-step guides  The Secretariat has prepared step-by-step guides to provide detailed instructions to assist with using the ABS Clearing-House and publishing records.

Contextual help   Accessible by clicking on the question mark icon located on the top right corner of the website. Contextual help automatically searches the knowledge base to provide you with information related to the page you are currently on. 

Frequently Asked Questions (FAQs)  Accessible through the “Help” menu on the top navigation bar.

TOURs These are virtual explanatory tours that walk users through the features and functionality of a specific page. Tours can be especially useful for first-time users.

Tours are available on the following pages:

• Search
• Country profiles
• Submit - dashboard

Chat with our help desk  Click the green question mark icon located neat the bottom right corner of each page. 

The training website Accessible through the “Help” menu on the top navigation bar or at https://training-absch.cbd.int. The training site is a mirror copy of the official ABSCH to help users familiarize themselves with the various functionalities of the clearing-house.